FAQs

I just placed my order - what's next?

 Thank you so much for placing your order! You should have received a confirmation email from us with an attached invoice. We will update you via email when your order is shipped with tracking information. We will also contact you for any information we may need regarding your personalization item. DM on Instagram: kaurandco_ 

 

Will my Jewelry tarnish or rust? 

Our jewelry comes in 18K Gold Plating, Silver Plating or 18K Rose Gold Plating. Every order includes care instructions on keeping your jewelry rust and tarnish free. As long as these instructions are followed, your jewelry will keep its colour and quality!

How long will my order take? 

Our orders take approximately 10-14 days. Shipping will depend on the type of shipping you choose at checkout. Please note these times are subject to delay. Working days are not the same as regular days.